Frequently Asked Questions (FAQ)

YES: The NHS in London and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases.

The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate.

If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you’ve been:
• to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it’s mild)
• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it’s mild)
• in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, dental surgery, community pharmacy or hospital.

Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:
Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.

YES: All emergency pain patients are welcome at our practice.Read more here.

YES: We have a limited NHS contract with NHS England and where possible we are pleased to offer our patients all treatment available on the NHS as needed. Find out more here.

YES: We do also offer treatment not covered under the NHS, at affordable prices. Find out more here.

We do not currently have full disabled access facilities at our practice. Please call us on 0208 8860325 to discuss how we can help you if you require disabled access or to arrange for you to be seen at our local sister practice who do have disabled access.

YES: Fill out this form and we’ll do our best to make your appointment at your preferred date and time.

YES: we have great seasonal special offers at special introductory prices (some with free first consultation) for our supplementary/specialist treatments.

All done right here by our fully trained dentists using well proven, safe and trusted methods. Discover all the latest offers advertised here.

Our complaint handling procedure is designed to ensure that complaints are properly investigated and are given careful and fair consideration. You may make a complaint by using our feedback and complaints form. Please read our Complaints Procedure first, which provides more detailed information.

YES: you may download our Fox Lane Dental Care Medical History Questionnaire PDF form. It may save you some time if you fill it out now, and bring it along with you when you have your appointment.

We offer BOTH General and Specialist treatments.
General treatments include:

  1. Tooth coloured fillings
  2. Crowns
  3. Veneers
  4. Bridges
  5. Extractions
  6. Root Canal Treatment
  7. Sensitive teeth

Specialist treatments:

We have carefully selected experienced specialists that we will refer you to should you require specialist treatment. Together we will ensure that you will receive the best treatment for your needs.These treatments include:

  1. Implant placement
  2. Root canal treatment
  3. Periodontic treatment
  4. Surgical treatment
  5. Orthodontic treatment
  6. Prosthodontic treatment

Find out more here.

We are here to provide quality dental care to our patients in the local community, with an approach that is founded on a high-trust/low-fear, long term relationship.
YES: We offer a range of supplementary/specialist treatments such as comprehensive smile assessment and suggested treatment options to help you with short-term orthodontic treatment, performed by Fox Lane Dental Care Invisalign®, Six Month Smiles® accredited specialists. Read more here.

Yes, as part of our supplementary/specialist treatments, using well proven, safe and trusted methods, our fully trained dentists can help with treatments such as Anti-wrinkle Treatments (facial aesthetics) using carefully researched products which are internationally established as  highly effective, safe and very affordable. We treat common forehead lines, frown lines and eye wrinkles associated with aging skin.

Book your Free Consultation now.

We are located in Palmers Green, London. Find us on the map here.